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venusaikumarc0001
March 17, 2025
Question

Invalid API Key Error (APNX-1-4552-001) in Deployment API Deployment API Export action

  • March 17, 2025
  • 5 replies
  • 0 views

Hi Everyone,

I’m working on the Deployment API export action and am encountering an "Invalid API Key" response. When i make a Deployment API POST call to Environment-A from Postman and Environment-B(Self-managed cloud), both are returning the same error:

  • Response: 403 - Invalid API Key
  • Message: "Invalid API Key. Contact your Appian system administrator to obtain the proper credentials."
  • Error Code: APNX-1-4552-001

Here’s what I’ve checked so far:

  1. Admin Console: I reviewed the web API authentication page (/suite/admin/page/web-api-authentication), and I noticed that the last used date and time are populated.
  2. Login Logs: I also checked the Login-audit.csv file, where I can see an entry showing a successful login for Web-API service account.

Does anyone have any insights or suggestions on what might be causing this issue or how I can resolve it?

Thanks in advance!

5 replies

venkatrea696188
venkatrea696188
March 17, 2025

In the first screenshot it says "you are not Permitted to perform the requested action". Are you sure you are using proper service account details ?? Can you check Deployment logs may be you can find something there
 

    V
    venusaikumarc0001Author
    March 19, 2025

    Hi Venkat, 

    Thanks for your suggestion. Yes enabling outgoing deployments solved the Invalid API key error.
    Now I am getting request should be multipart content-type when i set the JSON(Application/json) as content-type


    venkatrea696188
    venkatrea696188
    March 25, 2025


    I can't recall how i passed it before but can you try sending just like this and see whether it works or not
    https://docs.appian.com/suite/help/24.4/Export_Package_API.html#request

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