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Participating Frequently
Jul 18, 2023 11:01 AM UTC
Question

SFTP smart services

Hi,

Can anyone please guide me on how to integrate the ft_config in SFTP smart services for sending and receiving files through SFTP. I've read the documentation - https://community.appian.com/b/appmarket/posts/sftp-smart-services?CommentSortBy=CreatedDate&CommentSortOrder=Ascending&pifragment-12437=3#:~:text=Contains%20multiple%20Smart%20Services%20for,Features%20support%20for%20zlib%20compression. and it is not helping.

Kindly help me complete this task.

    7 replies

    mathieud0001
    Genius
    Jul 18, 2023 11:12 AM UTC

    Hi, can you be more specific on what is not working? (error message) or what you have tried so far?

    Participating Frequently
    Jul 18, 2023 11:18 AM UTC

    I've created a Custom data type (ft_config) which consist of : 

    • Server host name
    • Port number
    • Appian external key
    • Private key
    • Time out
    • Server file path
    • download folder

    As mentioned in the document.

    Now I've passed this 'ft_config' in the Inputs tab under SFTP Receive File Smart service. There was no error while executing but none of the files are getting received. 

    mathieud0001
    Genius
    Jul 18, 2023 11:20 AM UTC

    Did you check the log files for any errors?