Skip to main content
New Participant
Jun 22, 2022 11:08 AM UTC
Solved

The integration execution time exceeded the configured timeout

Hi,

I done 1 Integration using Post method. It works in Test environment, but when I try the same in Production environment with same URL, Authentication and rule input  I receive timeout issue. In addition production environment HTTP request is not proper. Here below I attach the screenshot, Kindly guide me to overcome this issue. Thanks

    stefanhelzle0001
    Brainy
    Jun 22, 2022 11:28 AM UTC

    This seems to a network connectivity issue. Are you sure that your PROD env. can connect to the called service?

    4 replies

    stefanhelzle0001
    Brainy
    Jun 22, 2022 11:28 AM UTC

    This seems to a network connectivity issue. Are you sure that your PROD env. can connect to the called service?

    harshitb6843
    Brainy
    Jun 23, 2022 6:00 AM UTC

    Try to test it in the postman to see if this is environment-related issue or some other issue. 

    priyar0002
    Participating Frequently
    Jul 26, 2022 11:14 AM UTC

    Hi [mention:653efae23b0a479a8cfe3c3dec51df61:e9ed411860ed4f2ba0265705b8793d05],

    Were you able to fix this error? I'm facing the same issue.

    I've tried to execute the same call in Postman and it's working fine there so it's a PROD env issue.

    stefanhelzle0001
    Brainy
    Jul 26, 2022 11:18 AM UTC

    Due to the lack of any details, situation or use case, I can only give you a very generic answer.

    You need to check the connectivity between the calling system and the called system.