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June 9, 2025
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Use integration to retrieve .msg files

  • June 9, 2025
  • 2 replies
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Hello,

We need to download .msg files (Outlook mail) from an External System using an integration that receives the document as base64.

The current problem is that Appian is able to download that document but without its extension, using the "convert base64 values to Appian documents".

I suspect it's because the MIME Type "application/vnd.ms-outlook" is not supported by the integration object as established in the following documentation I found:

Is there any way to workaround this? Any help is appreciated

Thank you!

Best answer by stefanhelzle0001

Sure. Define a fixed filename and extension in the integration, and rename the file as required in a follow up step in the process.

There is no need for any kind of special support for any MIME types.

2 replies

stefanhelzle0001
June 9, 2025

Sure. Define a fixed filename and extension in the integration, and rename the file as required in a follow up step in the process.

There is no need for any kind of special support for any MIME types.

June 9, 2025

Hi Stefan, thanks for your quick reply.

I'll test it and come back with the results.Also, I wanted to mention that now the same integration is working fine with other files such as PDFs and images.

Thanks again.