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sunilm0009
sunilm0009
October 14, 2022
Question

WebAPI Authentication Failed

  • October 14, 2022
  • 2 replies
  • 0 views

Dear Team,

Am getting the following error message while calling a Endpoint from browser, only in one environment we are facing this issue and rest all working fine. Any advise would be helpful.

{"resource":"\/suite\/webapi\/invalidWMUrl","error":"APNX-1-4187-000","message":"Authentication failed. Please check your credentials and try again.","title":"An Error Has Occurred"}

Thanks,

Sunil

2 replies

stefanhelzle0001
stefanhelzle0001
Brainy
October 15, 2022

I think the error message is pretty clear. Check the used credentials.

sureshd0004
sureshd0004
November 15, 2022

As Stefan mentioned as this is happening in only one environment and by observing the error message this is clearly happening due to credentials not being correct.  are you using a basic user account to a system user account for authentication? check if the password is expired if using basic user account. 

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