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Known Participant
Nov 6, 2023 1:21 PM UTC
Question

when connecting to connect system and wanting to request from the API it shows that the webserver is not secure add a SSL certificate, and when i add one it says it doesn't match any of the subject alternative names

i made sure the certificate matches the api, and is valuable

error-result-guidance

Failed to connect to hhtps▬▬▬▬▬▬▬ Certificate for <10.▬▬▬> doesn't match any of the subject alternative names: [MW▬▬.pem]

9 replies

stefanhelzle0001
Brainy
Nov 6, 2023 1:38 PM UTC

This is missing so many details .....

Some questions coming to my mind:

- What do you mean with "i made sure the certificate matches the api"?

- Is this a self signed certificate?

- Is the root CA know to Appian?

We need details, lot's of details!

Known Participant
Nov 7, 2023 7:20 AM UTC

- the error in appian keeps saying that the certificate that i added to verify the https website that i am extracting the API from is not matching my API request , that what i mean by i am 100% sure it is the right certificate..

-yes

-yes

stefanhelzle0001
Brainy
Nov 7, 2023 7:41 AM UTC

Hm ... I did a quick search on google and this seems to be a pretty common problem and is not specific to Appian.

karthikr067273
Inspiring
Feb 17, 2024 7:38 AM UTC

Hi Hawraj9694,

Did you manage to fix this issue? If yes, How did you fix the issue?

Thanks

Known Participant
Feb 27, 2024 8:43 AM UTC

hello, we changed our SSL certificates assignment.

stefanhelzle0001
Brainy
Feb 27, 2024 12:35 PM UTC

Skipping security is probably not a great idea!