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rajarajeswarib0001
Known Participant
Mar 18, 2024 5:14 PM UTC
Question

Appian Case Management Studio - Case type setup

Hi Team,

I have created new category and case types in the case management studio. While trying to configure the case type data in the case management studio site, i am getting an error, PFA error screenshot. Kindly help to resolve this.

 

    7 replies

    stefanhelzle0001
    Brainy
    Mar 18, 2024 6:02 PM UTC

    It seems like there is a licensing issue on your environment. I suggest to open a support case.

    davidj137213
    Brainy
    Mar 18, 2024 7:41 PM UTC

    Did you check this link ?

    After installing the Studio module, you need to set it up before using it with Appian Case Management Studio Base. This guide walks you through the recommended setup steps, which include:

    https://docs.appian.com/suite/help/24.1/cm-24.1.1.3/setting-up-workflow-management.html

    rajarajeswarib0001
    Known Participant
    Mar 19, 2024 8:15 AM UTC

    Yes i have done all the setup as per this link. 

    davidj137213
    Brainy
    Mar 19, 2024 8:20 AM UTC

    In that case, as Stefan said, open a request case....

    Known Participant
    Mar 25, 2024 10:39 AM UTC

    Is the case management studio available for Appian community edition ??

    james.lee
    Employee
    Apr 1, 2024 12:12 PM UTC

    Not at this time, but we are evaluating options to allow Community Users to get hands-on with Case Management Studio for free.

    Known Participant
    Apr 2, 2024 12:54 AM UTC

    Thank you James. Looking forward to get the access.