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shamima0001
December 20, 2021
Question

Appian DocuSign Connected System Token No Refreshing

  • December 20, 2021
  • 3 replies
  • 0 views

I created a DocuSign Connected System and authenticated using Authorize Code Grant.

I was able to authenticate successfully and call APIs as well, but after 8 hours when the token expired I did not find any way to refresh it.

I had to manually authenticate again. Please help me on how to refresh token once its expired without manually authenticating it again and again.

    3 replies

    B
    bestlinl0002
    December 20, 2021

    docs.appian.com/.../authorization_link_component.html

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    dwayned0001
    January 21, 2022

    This is basically presenting a link that allows someone to manually re-authorise the connected system.  If I understand shamima0001's question correctly they are using the Authorise Code Grant and getting a refresh token.  This refresh token is being ignored and they have to manually re-authorise.  This is the same issue I am facing with my integration to IManage and their OAuth 2.0 implementation.

    J
    jasmithak0001
    Known Participant
    July 7, 2022

    Hi Shamima, Am facing the same issue, is it possible to refresh the token without manually authenticate ?

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