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shamima0001
July 18, 2023
Question

Best way to Implement page access log

  • July 18, 2023
  • 9 replies
  • 0 views

I have a requirement to log user activity on a page on page load. What would be the best way to do so. As we don't have any feature to invoke smart services on page load, not sure how to do that.

    9 replies

    S
    sanchitg0002
    July 18, 2023

    Wdym by

    log user activity on a page
    S
    shamima0001Author
    July 18, 2023

    Did not understand, can you please explain a bit ?

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    July 18, 2023

    This is not enough?

    https://docs.appian.com/suite/help/23.2/Logging.html#records-usage

    More here: docs.appian.com/.../Logging.html

    S
    shamima0001Author
    July 18, 2023

    No, my requirement is to log user info along with some other data only on page load.

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    July 18, 2023

    And for what purpose? I mean, what do you want to do with that data?

    J
    juergeng0002
    July 18, 2023

    Hi,
    I understand, sometimes in highly regulated environments there is the policy to even capture if a user has only looked at a page.
    In my opinion, the best way to do this is to populate a local variable (which is not used further more in the User Interface).

    local!activity: a!startProcessModel (userID: , UserInterfaceName) as parameters. This process model writes into a database table for audit purposes.

    If you have further needs, after the user submits the User Interface, in the process model you can write the content of changed CDTs to an audit table. 

    I hope this gives some ideas.

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    July 18, 2023

    You are aware that the function "startProcessModel" does not exist? And you cannot start a process without user interaction.

      J
      juergeng0002
      July 18, 2023

      Of course, I missed one step, my bad. We are calling with the above approach an Integration object and the webAPI is writing to the database tables the desired information.

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