Skip to main content
Y
yongsungk0001
January 10, 2023
Question

Can not start the "Search-Server"

  • January 10, 2023
  • 3 replies
  • 0 views

Hi,

We have stopped Appian server and trying to restart it by following the Appian Documentaion. (https://docs.appian.com/suite/help/22.1/Linux_Installation_Guide.html#part-3-startup-and-setup)

When tryed to start the "Search-Server", error showed and could not make the "Search-Server" start.

Error Message was like -> "ERROR: Unable to start Appian Search Server."

and "For complete error details, refer to the log at /app/appian/logs/search-server/appian-search-cluster.log" -> but could not find such log (appian-search-cluster.log).

P.S. Could the warning message "warning: usage of JAVA_HOME is deprecated, use ES_JAVA_HOME" have relation with such error?

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    3 replies

    B
    bhanupram428013
    February 7, 2023

    Hi,

    Any solution on this?

    Regards,

    Bhanu

    V
    veerag6659
    January 31, 2024

    Hi Young/Bhanu,

    Did you find root cause of the issue and resolution? If there is any resolution, kindly let me know.

    Thanks

    C
    christophb146584
    April 22, 2024

    I had this issue also. The problem is when you installed Appian, the folders were created as root user. However, elastic search does not allow root user to start the service so you get this message. But then if you try to switch to a different user, you will likely get permission denied errors.

    You have to change the ownership of the folder to whichever non-root user you have created and plan to use. So the command would be

    chown -R <non_root_username> /<Appian_home>/appian/search-server

    Terms & ConditionsAccessibility statement