Communication between two role

4 replies
15 views

I want to check communication between two roles like agent and manager(TicketRaising System)

How I can check?

Do provide some guidlines.

A

amrutah0001Answer

Inspiring

Actually I want to check communication between Agent and Customer for ticketraising system, what will be customer ticket and for that ticket how agent will react and solve that kind of communication I need to check.

I am totally new in Appian so just confused how to do things.

peter.lewis

Employee

I think we need a lot more information to provide guidance. Can you give some background on your use case? What kind of communication do you want to do? What information do you want to send?

A

amrutah0001AuthorAnswer

Inspiring

Actually I want to check communication between Agent and Customer for ticketraising system, what will be customer ticket and for that ticket how agent will react and solve that kind of communication I need to check.

I am totally new in Appian so just confused how to do things.

dhananjayk

Participating Frequently

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