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Known Participant
Oct 8, 2023 3:10 AM UTC
Solved

Exception flow in the process model

Since any BPM tool like Appian follows BPMN Standards, I wonder why we don't have the error event in Appian process models. If I want to handle errors or exceptions in process models, how can I do it..?? for example :

I have a write to data store entity smart service in my process model and for some reason like data length exceeds, the activity got failed, now in this situation, I want to add a exception flow which will create a user task to correct the entered data

or

lets say in my process model, I have an activity which is not so important, but if it fails to execute I don't want my process model to be paused, I want it to continue further ( we can do this in Appian by making the acitivity as subprocess, but is there any other way to avoid the subprocess)

stefanhelzle0001
Brainy
Oct 8, 2023 2:00 PM UTC

Appian does not support this feature.

Switch to Appian Records and you have a way to detect such kind of errors and react on them in the process.

In general, in Appian a process stops if something "bad" happens. A notification is send to the admins. They can solve the issue and restart the failed node.

6 replies

stefanhelzle0001
Brainy
Oct 8, 2023 2:00 PM UTC

Appian does not support this feature.

Switch to Appian Records and you have a way to detect such kind of errors and react on them in the process.

In general, in Appian a process stops if something "bad" happens. A notification is send to the admins. They can solve the issue and restart the failed node.

Participating Frequently
Oct 9, 2023 4:58 AM UTC

Hi [mention:126a676c85024855948336691b0a7b92:e9ed411860ed4f2ba0265705b8793d05], 

Can you please kindly brief or share a link about the way you mentioned here (through Appian Record how can we detect a node error)? 

Thanks in advance.

stefanhelzle0001
Brainy
Oct 9, 2023 6:31 AM UTC

Hm ... a quick look at the documentation would solve that riddle ...

https://docs.appian.com/suite/help/23.3/Write_Records_Smart_Service.html#node-inputs