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October 8, 2023
Solved

Exception flow in the process model

  • October 8, 2023
  • 6 replies
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Since any BPM tool like Appian follows BPMN Standards, I wonder why we don't have the error event in Appian process models. If I want to handle errors or exceptions in process models, how can I do it..?? for example :

I have a write to data store entity smart service in my process model and for some reason like data length exceeds, the activity got failed, now in this situation, I want to add a exception flow which will create a user task to correct the entered data

or

lets say in my process model, I have an activity which is not so important, but if it fails to execute I don't want my process model to be paused, I want it to continue further ( we can do this in Appian by making the acitivity as subprocess, but is there any other way to avoid the subprocess)

Best answer by stefanhelzle0001

Appian does not support this feature.

Switch to Appian Records and you have a way to detect such kind of errors and react on them in the process.

In general, in Appian a process stops if something "bad" happens. A notification is send to the admins. They can solve the issue and restart the failed node.

6 replies

stefanhelzle0001
October 8, 2023

Appian does not support this feature.

Switch to Appian Records and you have a way to detect such kind of errors and react on them in the process.

In general, in Appian a process stops if something "bad" happens. A notification is send to the admins. They can solve the issue and restart the failed node.

October 9, 2023

Hi [mention:126a676c85024855948336691b0a7b92:e9ed411860ed4f2ba0265705b8793d05], 

Can you please kindly brief or share a link about the way you mentioned here (through Appian Record how can we detect a node error)? 

Thanks in advance.

stefanhelzle0001
October 9, 2023

Hm ... a quick look at the documentation would solve that riddle ...

https://docs.appian.com/suite/help/23.3/Write_Records_Smart_Service.html#node-inputs