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New Participant
August 22, 2025
Solved

Force Stopping a User Input Task

  • August 22, 2025
  • 3 replies
  • 7 views

Hello everyone,

So I have a process model that involves a user submitting a form, putting in details before submitting. It basically involves the writing of some details to the record type before showing a confirmation page, which just shows the user a tick button of confirmation, requiring a done to submit. I have a few issues here.

Firstly, the only reason I had the done button was because I attempted to let it auto-run of some sort before closing by itself, however, I could not achieve that. Next, I settled on a done button as upon clicking it will complete the process model. However, after my users started using it, I noticed that they do not click the done button always. Due to appian's process model clean up task not including active tasks, I believe active tasks will be active till forcibly ended by the admin. I also attempted to set a timer for the task, perhaps a deadline, attempted setting a and gateway to link directly to the end node, nothing changed, I'm still unable to force end a user input task. Any suggestions?

Best answer by stefanhelzle0001

Find such a pattern here: https://appian.rocks/2022/06/23/task-exceptions-quick-tasks/

3 replies

stefanhelzle0001
Brainy
August 22, 2025
New Participant
August 22, 2025

Thanks for the help Stefan! It works great now.

shubhama926776
Brainy
August 22, 2025

Use Exception Timer on UIT(Success Confirmation) - it forcibly ends the task regardless of user action and properly closes the process instance.

शुभम्