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Known Participant
Jan 16, 2024 2:17 AM UTC
Question

Having trouble with setting SMTP for on-premise appian server.

Hello Appian,

I'm having trouble with setting SMTP for on-premise appian server.

https://docs.appian.com/suite/help/22.2/Mail_Server_Setup.html#sending-emails 

I followed the instrtuctions from above link.

And getting error like below from the log

- tomcatstdout log

- mail-listener.log

- custom.properties

How can I make this work?

Thank you

    2 replies

    harshitb6843
    Brainy
    Jan 16, 2024 6:07 AM UTC

    I don't have much idea on the administration side but in one of the screenshots, I found this. I am unsure if this could mean anything. 


    mathieud0001
    Genius
    Jan 16, 2024 12:02 PM UTC

    This is what my conf looks like: