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aishwaryap0266
December 28, 2022
Question

Not able to view summary view

  • December 28, 2022
  • 5 replies
  • 0 views

Hello,

I am not able to view the summary view for a record type (Rental Customer)

I checked the security for record type and interface for summary view, still it is not visible

What could be the reason?

Could someone please help me

5 replies

December 28, 2022

Hi Aishwarya, we  have 2 possibilities, 

1. Please check whether you are passing the rv!record properly  in the summary view of the record.

2. Please check the link configured to the summary view, if it is having proper data in the database and also check if there are any relationships between other records is configured and see if it is working fine.

December 28, 2022

Hi,
Please check whether the rental name is existing in database

gopalk2865
Participating Frequently
December 28, 2022

can you give the screenshot of your record type configuration to understand the problem?

puneets0003
December 28, 2022

check in the admin console you are a basic user or system admin, you must have the system admin.
Second thing you can syn the data and if the data is not available then you need to insert the data and then check.

Hope this will help you,

aishwaryap0266
January 4, 2023

Hello everyone, Thank You so much for your help, I was able to resolve the error[emoticon:dbebcc234b5646ae9035b59f9b586acd]