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saikirand6692
New Participant
Dec 28, 2023 2:36 PM UTC
Question

Restarting the site

I am unable to request to restart my community edition site. After clicking on the Restart the site, if check for the status i am getting the same page with restart, get new site, upgrade to paid version.

After requesting for a restart i am getting this

And if i click the check status i am again getting this instead an any mail.

Can anyone help me out..?

3 replies

gopalt0943
Known Participant
Dec 29, 2023 11:48 AM UTC

Hi [mention:16313861b7004c8093879f29eba00ab9:e9ed411860ed4f2ba0265705b8793d05] 
You can reach out to Appian Support by emailing them at community@appian.com 
Alternatively, you can attempt to resolve the issue by clicking on 'Get New Site.'

    saikirand6692Author
    New Participant
    Dec 30, 2023 3:34 AM UTC

    Thank you. Issue Resolved.

      gopalt0943
      Known Participant
      Jan 3, 2024 8:20 AM UTC

      [mention:16313861b7004c8093879f29eba00ab9:e9ed411860ed4f2ba0265705b8793d05] 
      Great news! I'm glad to hear that the issue has been resolved. If you have any more questions or need further assistance, feel free to reach out. Thank you!

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