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harshw0876
May 5, 2023
Solved

Smart services In process model

  • May 5, 2023
  • 15 replies
  • 1 view

Hi All,

Kindly help me I want to use Email in the process model . Like example I am using any smart service (like write to data store entity) then this nodes fails . if the node fails than I want to send email through using email service in the process rather than the group alert or any name mention in alert.

And How to configure it?

Thanks 

Best answer by sanchitg0002

You can add an alternate flow which would send custom email if the main flow is not completed in the threshold time limit set by us in the timer delay and if it completed without any error then the process will terminate avoiding the send email node to execute.

15 replies

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sanchitg0002Answer
May 5, 2023

You can add an alternate flow which would send custom email if the main flow is not completed in the threshold time limit set by us in the timer delay and if it completed without any error then the process will terminate avoiding the send email node to execute.

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    harshw0876Author
    May 7, 2023

    Hi Sanchit 

    Could you please help me how to test this process model for both the sinecrio like if node not fails and node fails.

    How to configure the nodes parameters?

    S
    sanchitg0002
    May 8, 2023

    Just run one instance where the node will throw an error, one of the possible ways to cause this node to fail is to not configure the new node input for storing data. Then run an instance with proper configuration for happy path.

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    May 6, 2023

    I strongly suggest to stay with the normal way this works, using process model alerts. Is there a specific reason you want to do this in a different way?

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    harshw0876Author
    May 7, 2023

    Thanks for your response Stefan, yes I want to do in different way . could you please suggest any way?

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    May 8, 2023

    I understand. But why? Trying to customize Appian default behaviour just increases the effort to develop applications. The value added must be bigger than the effort by an order of magnitude.

    But if you insist on ignoring the Appian way, Sanchit already provided an alternative.

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