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New Participant
Jan 10, 2025 1:40 PM UTC
Question

Step-By-Step # 5 - "The data source cannot be reached or its configuration is invalid. Please contact your system administrator."

Hi all,

I am following the Appian Developer path and for Step-By-Step # 5 I encounter a problem with selecting the database for the "Vehicle" Record Type.

I do not see any database tables.

When I go to the reference app and want to see record type source configuration I get: "The data source cannot be reached or its configuration is invalid. Please contact your system administrator."

I am using us.appian.community edition.

Could you please let me know how to resolve this issue? thank you.

    5 replies

    hishoren
    Known Participant
    Jan 10, 2025 2:47 PM UTC

    May be you have not configured the data sources in the admin console. Add the business database in the addmin console. If it is already added, you don't have the connection to the DB server from the Appian.

    stefanhelzle0001
    Brainy
    Jan 10, 2025 3:05 PM UTC

    I suggest to contact communityedition@appian.com.

    New Participant
    Jan 17, 2025 12:30 PM UTC

    Hello, i have the same problem, could you fix it? Thx

    karumurua531442
    Participating Frequently
    Jan 18, 2025 4:21 AM UTC

    hi [mention:7e6ac76d41274a4fa3e9911c1f322a34:e9ed411860ed4f2ba0265705b8793d05]  you can reach out to communityedition@appian.com.

    samuelm599357
    New Participant
    Jun 18, 2026 7:07 PM UTC

    Hi, ondrejk0001, did you manage to get this sorted? I'm running into the same thing.