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alirezan3029
April 20, 2023
Solved

What is difference between a Document Folder and a Knowledge Center?

  • April 20, 2023
  • 9 replies
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Hi everyone, I am new to Appian, and this is my first question!  What is the difference between "Create Folder" type and "Knowledge Center" type under "New" -> "Create Folder" at Build tab of Appian Designer? How to decide which one fit better for an application?

Thanks!

Best answer by sanchitg0002

Simply putting, Knowledge centers can be considered as top level container which contains all the top level document folders directly. You can only add document folder in a KC while in Document Folder you can add another sub folder and documents. When you create a document folder it is mandatory to select either a parent document folder or a KC, which is not the case with KC as it is already at the top.

Check out this link to know more about - Folder and Document Management in Appian

9 replies

santiagor1617
santiagor1617
April 21, 2023

Hi, welcome to the Appian World, we usually create a folder of "Knowledge Center" type to save files and documents so you can share files and collaborate on them, either within a process, or through a portal page.

mikes0011
mikes0011
Brainy
April 21, 2023
we usually create a folder of "Knowledge Center" type to save files

This is not true.  The Knowledge Center object should be considered as a top-level container for Folders Only.  It is possible in some instances to (accidentally) move or copy documents directly into a knowledge center, however this causes undesired side-effects.  But in general, it is still absolutely untrue that KC is a "type of folder" to "save files and documents".

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    carlor8335
    December 6, 2023

    From the Appian Developer Wrap Up: "Knowledge centers are containers for folders and their files. They can only contain document folders and documents."

    S
    sanchitg0002Answer
    April 21, 2023

    Simply putting, Knowledge centers can be considered as top level container which contains all the top level document folders directly. You can only add document folder in a KC while in Document Folder you can add another sub folder and documents. When you create a document folder it is mandatory to select either a parent document folder or a KC, which is not the case with KC as it is already at the top.

    Check out this link to know more about - Folder and Document Management in Appian

      A
      alirezan3029Author
      April 21, 2023

      Perfect! You gave me exactly the information I needed and more. Thank you Sanchit.

      G
      gopalt0943
      December 21, 2023

      Hi [mention:83ebfab72d30456d85980ba24b1b4350:e9ed411860ed4f2ba0265705b8793d05] 

      Create Folder:

      The simplest way to organize files within an application.
      Suitable for small sets of related files, like process templates or data tables.
      Doesn't offer access control or advanced features.

      Knowledge Center:

      • Dedicated container for folders and files, enabling:
        • Access control and security settings.
        • Collaboration features like versioning and editing permissions.
        • Integration with portals and processes.
      • Ideal for large document collections, shared by multiple users, or requiring version control

        If you want to make a decision with the application, then before selection, verify the below points:

      • Use "Create Folder" for:
        • Temporary storage during development.
        • Small, private sets of files within a process.
      • Use "Knowledge Center" for:
        • Large document libraries requiring access control and management.
        • Documents accessed and shared by multiple users.
        • Integrating with portals or processes.
      stefanhelzle0001
      stefanhelzle0001
      December 21, 2023

      Is this from ChatGPT?

      IMHO, most of this post seems plausible, but when looking close is either misleading or wrong.

        G
        gopalt0943
        December 21, 2023

        Hi [mention:126a676c85024855948336691b0a7b92:e9ed411860ed4f2ba0265705b8793d05] 
        Before Post it on, I refer chat GPT I have check it on chat GPT, and tell them to "make it in pointer" to easily understand. 
        it's a good way to understand anyone. 
        I am also known Chat GPT not gives proper answer. Chat GPT have only limited data about new tools, they also don't know about latest versions.

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