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dineshkumark513645
September 6, 2022
Question

Where the Custom.Propertie file Exists?

  • September 6, 2022
  • 7 replies
  • 0 views

Hi,

The slow query the threshold default value is 3 seconds. So to increase that limit we need to update the custom.properties file in Appian. where the file Physically exists?

In Appian Doc's they mentioned path as <APPIAN_HOME>/conf/

I didn't found the file anywhere! 

    7 replies

    peter.lewis
    Employee
    September 6, 2022

    Why do you need to increase this threshold? In general the limits are set for a reason and I don't recommend increasing them. What queries are timing out? Is there a database view that is behaving slowly? Or could you sync your data into Appian to make the queries more efficient?

    Even if you did want to increase the limits, these can only be modified within self-managed installations in the installation directory - if you are using Appian Cloud you must open a support ticket to request changes to custom.properties.

    dineshkumark513645
    September 6, 2022

    Thanks a lot.

    No i'm not increasing the threshold value. I just want to know where the file exists for knowledge purpose. In Appian Doc's they mentioned like we can update the values in custom.properties file. So, i got this doubt.

    September 6, 2022

    You can update the custom.properties if you are using an on-premises server, not for a cloud server.