Skip to main content
Participating Frequently
Jul 25, 2022 1:55 PM UTC
Question

Amazon S3 Utils stopped working after upgrade to 22.2

Hi,

On 7/20 we upgraded from 22.1 to 22.2.  We are using the Amazon S3 Utils version 1.1 and we can no longer upload to S3 after the upgrade. 

This plug-in [com.appiancorp.ps.plugins.amazonS3Utils] is not registered to access secured values for the given external system key [s3prod]. Check the external systems plug-ins list in the Administration Console.

Error Occured: Error while uploading the file to Amazon S3. Error is: The security token included in the request is invalid. (Service: AWSKMS; Status Code: 400; Error Code: UnrecognizedClientException; Request ID: c1e7278c-ca73-46bd-bcf9-c510a620018a)

Thanks,

Scott

    11 replies

    mike.cichy
    Employee
    Jul 25, 2022 2:29 PM UTC

    Have you had the chance to look at the std out log? Are there any more details in there? Also, was this tested and working in a lower environment after upgrade? 

    Participating Frequently
    Jul 25, 2022 2:45 PM UTC

    When tested in lower environments it continued working in our Test environment but did not continue working in Dev.