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pramodk0004
Inspiring
Oct 1, 2024 3:44 PM UTC
Question

An error occurred in executing an Activity Class.

Hi, 

I am running into this error  "An error occurred in executing an Activity Class."  while attempting to Export Data Store Entity to Excel (smart service). We are only facing this issue only in one of our ENV after upgrading from 22.3 to 24.2 (On-prem).

I have checked to see if the PM and datastore is published, no strings are used in pointing the Datastore entity. Please help me understand this.

10 replies

stefanhelzle0001
Brainy
Oct 1, 2024 4:27 PM UTC

Did you check the tomcat stdout log file?

Known Participant
Oct 1, 2024 7:19 PM UTC

[mention:a11f77a729fb4db2af76b09948583328:e9ed411860ed4f2ba0265705b8793d05]  can you please help to find out the latest version of following plugin. 

com.appiancorp.analytics.excel_export

we are using 3.4.0

Not sure if above issue is caused by version. As mentioned, we recently upgraded from 22.4. to 24.2(On Prem) and this plugin has stopped working.

stefanhelzle0001
Brainy
Oct 2, 2024 6:19 AM UTC

You will have to look it up in the app market.