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New Participant
September 16, 2026

cannot read properties of null(reading 'toLowerCase') getting this error and is consistent

 

    6 replies

    tukaramp758935
    New Participant
    September 16, 2026

    Hi ​@anusham598930,

    Could you please share the relevant interface/expression and the steps to reproduce this issue?
    Thank you

    sairohitd054766
    Inspiring
    September 17, 2026

    This must be happening at the interface level, could you please be more specific ? 

    harshas2775
    Brainy
    September 17, 2026

    We will need more details on how you came across this error or relative code to help you further!

    Happy to help. Even happier to optimize.
    mikes0011
    Brainy
    October 6, 2026

    A user has reported this error to me also, and provided me with a nearly identical screenshot.  On my end it is a known-good task, and opens for me when I log in with a basic user test account and open the task.  The user confirms they are opening the task from Chrome on a PC, and the error persists even after logging off and back in.

    The interface in question has no trace of anything named “toLowerCase”, in fact such a phrase is not found in my entire environment when doing a search-by-expression, so this seems to be some sort of internal error.

    This is in our PROD environment which upgraded to 26.9 a few days ago.

    The Expression Guru
    mikes0011
    Brainy
    October 8, 2026

    I still don’t have any particular resolution on this as far as a reason behind the error, but in my case the end user who was being blocked tried opening the task from a different device (their work iPhone) and from there it opened successfully with no error.

    The Expression Guru
    mikes0011
    Brainy
    October 8, 2026

    FYI: Appian Support has officially advised that this could be an issue with stale browser cache items after an Appian environment version upgrade, so to have any affected users attempt to clear their cache and cookies, and then retry.

    The Expression Guru