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June 9, 2025
Question

Create & Read Email Files Utilities plugin not working with upgrade 25.2

  • June 9, 2025
  • 4 replies
  • 0 views

We recently upgraded an environment to 25.2 and when we use the 

Create & Read Email Files Utilities

from the App Market we are getting an error "An error occurred while creating a note" on the front end and 

Could not create EML
java.lang.IllegalStateException: Error while searching for service [jakarta.activation.spi.MailcapRegistryProvider]

in the tomcat logs.

Has anyone received these errors or know of a way to fix them.  We use this plugin quite a bit to create custom notifications to the users.

4 replies

stefanhelzle0001
June 9, 2025

I suggest to post this issue in the plugin conversation in the app market. Then the author of the plugin has a chance to fix it.

davidj137213
June 9, 2025

I guess this was working in previous versions... ask in the plugin conversation as [mention:a11f77a729fb4db2af76b09948583328:e9ed411860ed4f2ba0265705b8793d05]  said

lesliecAuthor
June 11, 2025

Already posted in the Plugin conversation.  As it is Appian Authored, I haven't seen speedy responses, so I was hoping to see if any other developers are having issues and to see if there is a work around.

davidj137213
June 11, 2025

If it's appian authored, maybe you Contact  Appian support directly...