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divyak2994
February 24, 2026
Question

Exception Export Packaging issue while executing Pdf from Docx

  • February 24, 2026
  • 9 replies
  • 0 views

Hi Team 

we have requirement of generaing pdf file.we have designed a flow for that first we are generating the docx file from that will bys using PDF from DOCX service trying to convert pdf file.

In this process we could see docx file generating successfully we are giving docx file as input to PDF from DOCX smart service.Docx file is generating successfully but pdf file is not generating.I can see PDF from DOCX is not running sucessfully with error message of "Exception exporting package".Can someone help me what could be the reason .

Thanks for the response in advance.

9 replies

harshas2775
harshas2775
February 24, 2026

Here is a similar issue posted and resolution suggested for that might help! 

    harshas2775
    harshas2775
    March 9, 2026

    Did you check the thread above. As per the user - "the source of the issued ended up being a bad reference anchor link. Removing it resolved the issue for me. I'd suggest troubleshooting the file being generated by removing segments until it generates the PDF successfully and then focusing on that segment of the docx file to find the issue." 

    stefanhelzle0001
    stefanhelzle0001
    February 24, 2026

    I suggest to verify the correctness of the DOCX file first. This error typically point to an error in the file.

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    divyak2994Author
    March 4, 2026

    [mention:a11f77a729fb4db2af76b09948583328:e9ed411860ed4f2ba0265705b8793d05] In Our DOCX template we have used this «@before-cell[#list doc.root.breakdownvsf»«${data.year}»«@after-cell[/#list]» in one table which is generating DOCX file  while converting to PDF this is causing issue.Can Somone Suggest how can we replace this to fix the issue

    shubhama926776
    shubhama926776
    February 24, 2026

    The most common cause of Exception Exporting Package is either an outdated Dynamic Document Generator plugin or a DOCX template not created in Microsoft Word. Update the plugin first, then ensure your DOCX is built using MS Word (not Google Docs). Also verify the output folder has permissions and simplify any complex tables or content in the template.

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    divyak2994Author
    March 5, 2026

    [mention:9861aef97eb2483a8b76175d9eda1e37:e9ed411860ed4f2ba0265705b8793d05] In Our DOCX template we have used this «@before-cell[#list doc.root.breakdownvsf»«${data.year}»«@after-cell[/#list]» in one table which is generating DOCX file  while converting to PDF this is causing issue.Can Somone Suggest how can we replace this to fix the issue

    shubhama926776
    shubhama926776
    March 6, 2026

    Put the full #list loop only in the first cell of the repeating row using @before-row[/#list] and @after-row tags - not @before-cell/@after-cell. --> this ensures proper row-level iteration and fixes the PDF export issue.

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