Fixed an issue with an Appian plugin

So here’s the thing, I fixed an issue with an Appian plugin.

I downloaded its code, was able to get it running with all dependencies and build.gradle stuff, found the faulty code and upgraded it, I also upgraded and cleaned the code since lots of functions and/or variables were either deprecated or not used (seems like nobody tried to edit this plugin for ages now and is considered a black box)

Uploaded it to our demos environment for a spin and it works like butter now.

The thing is, this is a vital plugin for a certain demographic, I believe an update such as what I was able to accomplish in days should’ve been done by Appian a long time ago (this shouldn’t have passed testing stage let alone be published for thousands of developers and millions of users and be dismissed for a few years now)

So my question is has anyone ever faced a similar situation ? How did you deal with it ? And how do I / should I get in contact with Appian regarding this? I noticed the “report an issue” button in the Appian community but will there be a response if I send that email?

I’m curious what you guys think about this. slope