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akshantr0678
March 4, 2025
Question

Issue with Plugin: Document Page Counter by Vuram

  • March 4, 2025
  • 1 reply
  • 0 views

Issue with DOCX Page Count Plugin - Incorrect Results

Hi Team,

We're encountering an issue with the DOCX page count plugin we're currently using. This is impacting our document processing and causing problems with element positioning.

  • Problem: The plugin is incorrectly reporting a page count of "1" for some DOCX documents when they actually contain a significantly higher number of pages (e.g., 22 or 25).

  • Impact: This incorrect page count directly affects our element positioning logic, leading to misaligned elements within the documents. Our use case relies on accurate page counts to properly position elements.

  • Investigation:

    • We have thoroughly examined the affected documents and found no issues that would explain the incorrect page count.
    • The page count reported within the document's properties/info section is correct (e.g., 25 pages). This suggests the problem lies within the plugin itself.
  • Urgency: This issue is blocking our workflow as correct element positioning is essential. We need a resolution as soon as possible.

  • Request: Please investigate this issue and provide a fix or workaround. We need the plugin to accurately report the page count for all DOCX documents.



Thanks &Regards
Akshant

1 reply

mathieud0001
March 4, 2025

I would suggest you contact the plugin author.

As an alternative, you could also try using the PDF tools (provided by Appian) plugin to convert your docx document into PDF and use the Get PDF Metadata to retrieve the page count.

It will probably be slower but this has worked well for me in the past.