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nguyenb6532
August 8, 2024
Question

Log Reader - Not working properly

  • August 8, 2024
  • 7 replies
  • 0 views

Hello everyone,

I'm trying to retrieve logs using the Log Reader plugin. I've encountered an issue.

When the log file exceeds 10 MB, the previous log data is stored in a file named "xxx.csv.1," and the original log file ("xxx.csv") is initialized.

I can successfully retrieve log data from "xxx.csv," but I'm unable to access the data in "xxx.csv.1."

According to the Log Reader documentation, it should be able to read "xxx.csv.1." Is there something I'm doing wrong?

Any advice would be greatly appreciated.

7 replies

davidj137213
August 8, 2024

The file seems to be correct the smart service is returning the headers of the file.....

Do you have access to the log files? Does that file really contains data?

nguyenb6532
August 8, 2024

Yes, File really contains data

davidj137213
August 8, 2024

I can't find in doc where it said that supports working with csv.<number> files.... maybe that is not supported?

August 8, 2024

totalCount is zero. Hence, the file should be empty or not able to parse. If the file is not empty, check the logs.

I don't see any other issue.

nguyenb6532
August 9, 2024

I checked the logs, but they are not empty. How do I verify if the file not able to parse

davidj137213
August 9, 2024

Myabe the reason is that some columns of the report are empty... COuld you please try with another log file that ends with digits as well?