Microsoft Document Editor Helper Servlets and Functions plug-in failing

Hi Everyone,

I am using Microsoft Document Editor Helper Servlets and Functions plug in to show the document for user. But when I am using in one environment(env1), its working but some times its failing may be because of token generation but in another environment(env2) its failing always. The interface code deployed from env1 to env2 and the plugin versions are different V1.0.1 in env1 and V1.0.2 in env2(Higher version).

Sharing the screen shot of the message displayed when trying to access the feature and code snippets.
microsoftDocumentEditorField(
label: "Document",
labelPosition: "ABOVE",
validations: {},
height: "AUTO",
tokenInfo: generatemicrosoftdocumenteditortoken(
viewMode: "VIEW",
document: ri!documentId
)
),