Skip to main content
sudipd0003
sudipd0003
June 29, 2022
Question

Not able to Receive File Over FTP

  • June 29, 2022
  • 4 replies
  • 0 views

Hi All,

We are using "Receive files over FTP" smart service to fetch files from a FTP folder and save it in Appian. However, we are not able to fetch the file & smart service is getting completed without any error. Could you please help us understand what is the exact parameter values we need to pass?

External System Key: Added username & password in third party credential store in Admin console. There a key got generated (although the test connection is failing). We are using the key in the External System Key parameter as a string (eg. "externl_key").

Use Per User Credential: False

Server Host Name: Text value, shared by external system

Server Port: Number value, shared by external system

Remote File URL: URL of the file appending the actual file name with extension

4 replies

harshitb6843
harshitb6843
June 29, 2022

Whenever the process model is not displaying any error, then the best place to check is the logs. 
Check for tomcat stdout logs and that should tell you the problem. 

H
harikanthk0004
March 16, 2023

[mention:8ee12099e1224427a41b1b302270b9e3:e9ed411860ed4f2ba0265705b8793d05] - Is the issue resolved, We are also facing similar issue. Can you provide us the solution that you applied to achieve this.

A
amiteshs3330
March 17, 2023

Hi Sudip,

While testing please pass true() in the expression and also make sure that SFTP Function is added under plugin list.

J
joe6774
April 17, 2023

Hi All,

We are using "Receive files over FTP" smart service to fetch files from a FTP folder and save it in Appian. However, we are not able to fetch the file & smart service is getting completed without any error. Could you please help us understand what is the exact parameter values we need to pass?

External System Key: Added username & password in third party credential store in Admin console. There a key got generated (although the test connection is failing). We are using the key in the External System Key parameter as a string (eg. "externl_key").

Use Per User Credential: False

Server Host Name: Text value, shared by external system

Server Port: Number value, shared by external system

Remote File URL: URL of the file appending the actual file name with extension

@pizza tower I also have the same issue.

Terms & ConditionsAccessibility statement