Question
Servlet Vs Creating a custom plugin
Hi,
My use case is the following. I need to automatically assign new daily batch of tasks to workers. Each task, worker has a set of skills. The task's skills must match the worker's.
Additionally, the algorithm must assign/distribute tasks as equally as possible.
I have come up with a way to do this by reducing this to a graph/flow problem.
Problem is, it is super hard/impossible to implement this in an expression rule. As such, I want to develop a custom function in appian in Java.
Which way is better to this, via Servlet or custom plugin?
Thank you,
