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Participating Frequently
Feb 27, 2024 12:06 AM UTC
Question

SFTP Smart Services - Get Remote Folder Contents - *No such file* error

I am successfully using "Receive File Over SFTP" to retrieve a file from a folder. When I use "Get Remote Folder Contents" to see the contents in the aforementioned folder, I get the error "No such file". Any ideas?

2 replies

srmm0001
Inspiring
Feb 27, 2024 4:29 AM UTC

Possible causes:

Incorrect Path: Verify that the given folder path is correct (not large-sized--case sensetive).
Permissions: Ensure that the Appian user has permissions to write to the folder.
Connectivity: Verify that Appian can connect to the SFTP server.
Troubleshooting:

Double check the option.
See the Appian logs for detailed error messages.
Test with a simple SFTP client to confirm the route and authorization.

kyleh299Author
Participating Frequently
Feb 27, 2024 10:01 PM UTC

Thanks for the response! We are using a different directory now and it is working. I still can't explain the behavior with the other directory, but that is fine because my boss is happy [emoticon:c4563cd7d5574777a71c318021cbbcc8]