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February 19, 2024
Question

Backup of folders created by PM

  • February 19, 2024
  • 8 replies
  • 0 views

Hi Experts

I have to delete extra files from request folders.

Request folders were created at the time of request creation.

Extra files means , when I was trying to migrate the files from legacy environment to cloud, PM fails. So, I Re-migrate the files that's why those request folders have some extra files.

Now, before deleting those files I need to take a backup of files and folders, How to do I do this , because when I take backup and reupload backup, the doc id and folder id changes and I don't want IDs to be change.

Taking backup is more important because we can't except any important files to be delete. 

If any solution is possible please explain step by step.

Thank you guys in advance

8 replies

stefanhelzle0001
February 19, 2024

Is this a cloud environment? Then, I suggest to contact Appian support and discuss that.

February 19, 2024

yes this is cloud environment, 

will discuss with Appian support but is there anything you can suggest !!

stefanhelzle0001
February 19, 2024

No other suggestion from my side.

mikes0011
Brainy
February 19, 2024

Add the entire root directory to a ZIP file, download that zip file somewhere local and safe (then delete it from within Appian).  Assuming the zip file contains all files and redundant copies that you might need in the future, you can then do your appian-side file / folder pruning and be assured that you at least have copies of everything you started with, in case you need to manually recover anything.

February 19, 2024

Yeah, but when I restore the same directory, all the IDs of files and folders will change

mikes0011
Brainy
February 19, 2024

The point is to have a backup of the documents and folder structure, not of the document and folder IDs.  If your goal is to achieve something else, then I'm not sure what to tell you - there aren't all that many options that are even feasible.