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raulg0001
Inspiring
May 7, 2023
Question

detect undelivered emails

  • May 7, 2023
  • 4 replies
  • 0 views

Hello good ,

When I send a mail in appian , I need to know if the mail has been delivered correctly or if it has been rejected . The objective is to send emails in a massive way, and in the email addresses where it is rejected, stop sending emails.

4 replies

stefanhelzle0001
Brainy
May 8, 2023

The final delivery of any email is outside the scope of the sending system. There is no reliable way to detect whether an email was received.

raulg0001
raulg0001Author
Inspiring
May 8, 2023

thank you stefan

harshitb6843
May 8, 2023

If the mail is undelivered, I guess it returns to the original sender with a specific subject. You can catch these emails in via email polling and then do the necessary processing. 
NOTE: You need to use the subject and body to identify these type of emails. 

June 15, 2023

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