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Participating Frequently
December 19, 2023
Question

DNS records for Email services

  • December 19, 2023
  • 4 replies
  • 9 views

Working on the "Send Email" smart service in Appian.  I've set up a custom sender. In the admin console, during email verification, it prompts me to create DNS records. I'm unsure about the process. Can someone provide guidance on creating DNS records for Appian verification?

Please find below attachment as reference.

Thanks & Regards,

Nisha Vincent.

4 replies

davidj137213
Brainy
December 19, 2023

Hi NIsha,

Could be possible that your issue is related with some misconfiguration in Appian?

docs.appian.com/.../Appian_Administration_Console.html

Inspiring
December 20, 2023

Hi David,

I have a similar question. I've checked the link you provided, and it mentions creating DNS records. Can you assist me in understanding how to create DNS records in Appian?

or let me know how to create DNS records outside Appian and if there are any other sources (like Azure) to create DNS records.

New Participant
April 2, 2024

Hi [mention:eca0181149a3432dae3e991fdc2bfa9b:e9ed411860ed4f2ba0265705b8793d05] and [mention:4b31df7bafd54c5cae8b22a98f323e7e:e9ed411860ed4f2ba0265705b8793d05] 

did you resolved the problem? If yes, please share the steps you followed. 
 Thanks