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natashan0002
June 21, 2022
Question

"Error when parsing process details or variables" at start process node

  • June 21, 2022
  • 12 replies
  • 0 views

Hi All,

I have a PM wherein im calling few processes- async and sync.

The structure is -> Start node-> script task-> sync subprocess -> gateway-> sync subprocess -> start process->  start process-> scrip task and so on..

Every day few instances get error on the first start process(i made it bold ) with the following error

Error when parsing process details or variables

Also when we restart the node, the process runs without error.

We have trd if the variable that we send is not in proper format . We are passing only one cdt pv to this start process.

I am not understanding why the error would come, is it coz of the engines beign busy? but why alwasy on the same node?

If anyone could make this all sence or give a solution, it will be time saving for us.

Thanks in advance.

12 replies

gopalk2865
June 21, 2022

Hi, Are you using activity chaining between all nodes?

natashan0002
June 23, 2022

No. activity chaining is there only between the sync nodes. this "error start process node" doesnot have activity chaining.

dhananjayk3480
June 21, 2022

Is there any node error or start process is not being called?
What and where exactly error is?

Can you please share more insight of it?

natashan0002
June 21, 2022

Hello Dhananjay,

Thanks for reply.

I cant see any other node error. Only this one start process fails. 

And when we start it manually, it runs smoothly without error. So im not sure its a node error but runtime some error it throws but im unable to understand how to rectify it. 

The start process is a simple one, takes one variable (CDT)(multiple) input, and updates a table with that data. 

start process gets called. 

i was thinking if this is coz there are two sync processes that gets called before this lets call it "error start process node". 

or is it some pther error. 

dhananjayk3480
June 21, 2022

Can you make sure to run the start process as whoever designed the process. - Its guess

peter.lewis
Employee
June 21, 2022

Did you check the logs? You might see some more information in the stdout log with details on what is happening.

natashan0002
June 23, 2022

Hello Peter,

Ill check . 

July 8, 2024

Hello [mention:085d3bc5d05849eb930c6b472a918645:e9ed411860ed4f2ba0265705b8793d05] ,

Is there any update on this, were you able to resolve it, if so could you please share the root cuase/ how you were able to resolve, we am facing similar issue in the process model