Question

ERROR while using "Send E-Mail" service

HI,

I am getting an error when I try to send emails using "Send E-Mail" service in the process model.

Basically, I am an administrator at the application level and when I try to run I am not encountering the issue.

Whenever any user is trying to run, they are encountering the below specified issue.

I have used a constant to refer 2 different groups. The user which is running the process is part of those 2 groups.

Any idea why I am getting this error.

Hi Hari,

What is the error that you are getting? Also what is the type of your constant? Is it text or email address?

Have you tried to use toEmailAddress()?

=toemailaddress("YOUR_EMAIL")

Regards,

Acacio B.

I have selected constant is of type "Group" with Array selected and value I have selected the two groups.

I have NOT used "toEmailAddress()"

Add the groups one by one instead of the constant.

In the assignment tab, chose "Run as whoever designed this process model" option to allow the user to use this service.

Thanks for replying to my question.

I getting the same error only when the users who are part of the group.

Do I need to provide any role/privileges to the entire Group folder? or any other setup needs to be done?

Please advise.

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