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January 15, 2024
Question

Error: Work Item Cancelled (Data Inputs)

  • January 15, 2024
  • 4 replies
  • 0 views

Hello,

I keep getting the this error in my process model: "Error: Work Item Cancelled (Data Inputs)" on a Create Group smart service node. I read that this is often caused by the assigned user being deactivated, however the lane assignment is to an active user and all notes as assigned in the lane. What else could be the issue?

4 replies

mikes0011
Brainy
January 15, 2024

The "process initiator" property is pretty much immutable - i.e. when a process is started, if you started it in a user's context for some reason (as opposed to starting it by calling it as a subprocess assigned to the publisher, where the publisher is a sysadmin service account, as is my standard recommendation), any nodes assigned in such a way that they'd run as the initiator, will fail if the user is deactivated.  So double check that, I guess.

konduruc733182
January 15, 2024

Hello grants5955,

Any process that runs as a user that has designed the process in the assignment for the swim lane, where the user is deactivated will fail is what I assume AFAIK  could you please cross verify by activating it for once and run ...later deactivate after getting your answer?

January 15, 2024

It is working now, the swim lane actually fixed it.

konduruc733182
January 15, 2024

[mention:c8a1b43c5c664c3f89b41ad41f0d9267:e9ed411860ed4f2ba0265705b8793d05]  Great! If it helps please do verify the answer which was helpful for you.