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gaganpreetk0001
May 5, 2022
Question

How to assign task with the select of different buttons to difft users

  • May 5, 2022
  • 5 replies
  • 0 views

I have this requirement where the task is assigned to approval group members in user input task.

They should have ability to return  same task to user with the selected return button and escalate with selected button to manager.

Any suggestions , how this can be achieved?

    5 replies

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    nareshs945
    May 5, 2022

    Hi,

    Not quit understand your question. But using Appian out of the box functionality user can re-assign a task to specific user. 

    In case if you are planning to assign different user roles based on submit button, when user submit the form save the latest assigned user details into a process variable and loop back to user input task without activity chaining and assign the task to new user based in the new assignee value   

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    gaganpreetk0001Author
    May 5, 2022

    Once the process is with Approval group . they should have ablility to assign task  like this: 

    • select of escalate button it should go t for  manger  approval 
    • select of return button - should return to user
    N
    nareshs945
    May 5, 2022
    select of return button - should return to user

    here return to user means, the approver send request back to submitter/requester?

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