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sandeepkumarn5439
November 28, 2023
Question

How to configure Subject line for Appian process alerts?

  • November 28, 2023
  • 7 replies
  • 0 views

Hi All,

Currently we are able to configure custom DL email ID (eg: testmail.com) in tomcat server for Appian process alerts (Appian process alerts which we will receive when process got failed or error).
But how to configure Subject (eg: PROD) in tomcat server, so that if any Appian process fails or error we will receive process alert with Subject displaying PROD. This will helpful to identify the Production environment process alerts.

Please let us know if more details needed.

Regards,
Sandeep

    7 replies

    davidj137213
    davidj137213
    Brainy
    November 28, 2023

    Check this link where you can find information about how to configure alerts in your instances

    docs.appian.com/.../configure-alerts.html

    davidj137213
    davidj137213
    Brainy
    November 28, 2023

    Check this link where you can find information about how to configure alerts in your instances

    docs.appian.com/.../configure-alerts.html

    S
    sandeepkumarn5439Author
    November 29, 2023

    Thanks David,

    Currently we are using Appian Version 21.4v.
    Also this Alert setting is different one which you have provided. I was checking about process error alerts subject configuration.

    Please refer to the below example screenshot of Appian process alert:


    [View:/cfs-file/__key/communityserver-discussions-components-files/14/Process-error-alert-screenshot.rtf:320:240]

    Regards,
    Sandeep

    S
    sandeepkumarn5439Author
    November 29, 2023

    Subject is highlighted in yellow color in above provided screenshot, whether it is possible to configure the Subject in tomcat server?
    like below:

    Error in Process: PROD Env: COP Document Extraction

    Just wanted to add PROD Env. Please suggest if any ideas.

    Regards,
    Sandeep

    annap0005
    annap0005
    November 30, 2023

    Try with updating NOTIFY_NT_Process_xxxxxx  properties in \server\_conf  -> localeXXXX  properties files

    S
    sandeepkumarn6107
    December 5, 2023

    Thanks Anna for proving the path,

    Could you please provide more steps on how to configure subject in process alerts.
    Provided example steps with required command which will really helpful to us for configure in our tomcat server. We may discuss with our DevOps team for the same.

    Regards,
    Sandeep

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