Question

How to have exception work on a node in process model encountering time out

Forum|Forum|4 years ago
May 26, 2022
9 replies
0 views

Hi,

We're in the process of skipping the node encountering time out (Error: The amount of time allocated for the completion of an unattended activity was insufficient to allow the activity to complete.) to proceed on the next node however, if the time out error was encountered first, the exception on the node in error is not working to continue on the next node. Any input/suggestion will be much appreciated.

stewart.burchell

Hi Ross

If you configure a time-based Exception on the node you want skipped it should follow the configured exception path. Does what you have look like this?

R

rossmignonetteb0001Author

Hi Stewart,

Yes, there's a configured exception path, see below for the sample screenshot

stewart.burchell

the exception on the node in error is not working to continue on the next node

What exactly are you experiencing? The config you show looks correct to me.

R

rossmignonetteb0001Author

Since the Update node encounter the system time out error (Error: The amount of time allocated for the completion of an unattended activity was insufficient to allow the activity to complete.), the exception is not being followed that after number of hrs it should execute the next node. Below is encountered

stewart.burchell

Ok, looks like you're encountering an actual error in the 'Update' node. As far as I know an Exception will not be triggered when the node is in an error state. Appian suspends a process instance when an error occurs on a node.

So, let's take a step back: exactly what are you trying to achieve here? Let's look at your requirements and then determine what the bets solution is.

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