Skip to main content
sabat0001
January 9, 2025
Question

Not Receiving emails though Send Email Service

  • January 9, 2025
  • 11 replies
  • 0 views

I'm not able to receive mails sent from send email service to my outlook .I don't see any errors as well . can someone please help.

    11 replies

    stefanhelzle0001
    January 9, 2025

    I see this happening when corporate mail servers are very strict on checking the validity of incoming email. Also, did you check your spam folder? If there is no error message in Appian, then the problem is outside the Appian scope.

    sabat0001
    sabat0001Author
    January 9, 2025

    I don't see any mail in SPAM .In dev it is working fine and I'm able to receive the mails but in QA I'm facing this issue. 

    davidj137213
    January 9, 2025

    I guess you are not using the same STMP server en DEV and QA...