PDF from single DOCX(with fonts) smartservice

Hi udhay kumar, 

Are you updating the document used for configuring font documents as a new version? 

If yes, can you try to create a new document for font configuration and use it in this smart service?

I'm not sure what plug-in the smart service you're using is found in, but in at least one other PDF utility I'm used to working with, the smart service does not properly pull the latest version of a versioned document (like a template that you've updated with subsequent versions).

Our workaround to this is to always pass the template doc ID through an expression rule we've set up that gets the latest ID for the template (since, behind the scenes, separate IDs are really generated for each version, but only one is easily seen from the UI).

/* UTIL_getLatestDocumentVersion */

todocument(
  tointeger(
    index(
      findcontentbyattribute(
        searchAllContent: false(),
        contentType: "document",
        attributeName: "name",
        searchCriteria: document(ri!document, "name"),
        rootFolder: document(ri!document, "folderId")
      ),
      1,
      null()
    )
  )
)

Note that the above code assumes that you won't have any duplicated document names within the folder containing your template.  Of course I'd always recommend against that anyway.