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varunb579494
November 23, 2022
Question

Process Model alerts subject/body configuration

  • November 23, 2022
  • 2 replies
  • 0 views

Is it possible to change the subject line/body of process model alerts mails (error mails and others).

Requirement is to identify for which environment (Dev, Test...) the particular process model error/alert has occurred or generated.

Or any other suggestions to achieve this.

2 replies

mikes0011
Brainy
November 23, 2022

The alert will use (as far as i remember) the environment's name as set in the cloud configuration - assuming you're using Appian Cloud and your alert emails are insufficiently differentiated, i'd suggest you open a support case asking them to set the configuration parameters on your different environments to something you can discern from the email header (in my case, the senders are labelled differently in such a way that you can tell just by viewing the email in your inbox).

The Expression Guru
varunb579494
November 24, 2022

Thanks, Mike for the suggestion. I'll try that.