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omari1995
New Participant
February 22, 2023
Question

Receive Message Event Attachments

I have configured a start node that with a receive message trigger that essentially captured information from an email. I have configured all the proper fields but I the "Attachments" field does not seem to work. Documentation has not been particularly helpful in this case. 

I have a PV of type Integer that can also handle multiples and the following is mapped to that PV:

property(msg!properties, "Attachments", null)

When I send an email to the process using its UUID, it captures all the fields correctly except for the attachments. Is my configuration incorrect?

4 replies

irond5143
irond5143
New Participant
February 27, 2023

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abhayd3663
abhayd3663
Brainy
February 28, 2023

https://docs.appian.com/suite/help/22.4/Receive_Message_Event.html

Attachments sent within an email message are stored within a document folder.

To specify the folder used to store email attachments:

  1. In the Process Modeler, click File > Properties. The Process Model Properties dialog displays. By default, the General tab is active.
  2. Click the Directory link next to the Email Attachments Folder field and browse to the folder you want to designate for any emailed attachments.
    sofiac715588
    sofiac715588
    New Participant
    September 29, 2026

    Instead, I would first check to see if the Receive Message Event is indeed able to handle email attachments via the property. Testing it out with a single attachment will allow me to narrow this down further. The same type of testing that was done for the product details of lost mary mt35000 turbo could be used here as well.

    mathieud0001
    mathieud0001
    Genius
    September 29, 2026

    reported

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