Solved
regarding exceptions and escalations
difference between exception and escalations.
can we configure exceptions and escalations to 3 seconds.If yes how can we configure it
Are you looking for the set up or the difference?
regarding the difference.
basically the task stays at the same node in the process and a reassgnment or mail or priority increase will happen after time "X"
quote: "If a task or process node is delayed for any reason, configurations in the Escalations tab can automatically take a number of actions to solve the problem."
please read this:
docs.appian.com/.../Process_Node_and_Smart_Service_Properties.html