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vaddhicharanc0001
vaddhicharanc0001
April 24, 2022
Question

Saved and Update values are not saving

  • April 24, 2022
  • 2 replies
  • 0 views

Hi readers,

I have a process start form where i enter few details(ID, Name, Mail, Comments) and submit the form. the form goes to a admin where he need to approve.

There is a approval form, where all the entered details are present and admin can change if any details are need to be changed; for suppose there are some comments mentioned by user, i as a admin need to change the comments and approve.

The changed comments and other details entered by user need to be saved in database; that is what not happening; instead original comments mentioned by user are only saving

Need to know the reason why this is happening? and what changes need to be done to save the updated/changed comments

 

2 replies

gopalk2865
gopalk2865
Participating Frequently
April 24, 2022

Hi, Make sure you are saving process variable after admin makes changes in the ui . Configure data parameter of user input task node and there save the Process variable. If you have already this configuration set then monitor your instance and check why pv is not getting updated.

N
nareshs945
April 24, 2022

Hi,

As Gopal Mentioned verify your your activity class comment variable is saving into appropriate process variable. Also, make sure Admin  enter comments are saving into admin form rule input or not (Since if value is not saving to rule input the process variable won't update).  If that configuration done properly, check whether you are using right process variable to write comment information to DB (In case if you are using two separate process variables to capture submitter and admin comments). If you still see issue, also verify admin user input task output to make sure you are not over righting Admin comments with  Submitter comments.

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