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sabat0002
May 9, 2023
Question

Send email

  • May 9, 2023
  • 4 replies
  • 0 views

Is it possible to send email during start date and end date  ,an Api call will be triggered during start date and it gets  ends at end date . So when the  start date arrives Api call be triggered during which i need email to be sent  and vice versa ( when Api call ends at end date another email needs to be sent )

    4 replies

    mathieud0001
    mathieud0001
    Brainy
    May 9, 2023

    Not sure if I'm reading this right, but have you looked at using an event trigger?

    https://docs.appian.com/suite/help/23.1/Event_Triggers.html

    To send emails you can just use the Send Email node in your process which is called via an API.

    https://docs.appian.com/suite/help/23.1/Send_Email_Smart_Service.html

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    May 9, 2023

    Yes. For a more specific answer, we need way more details.

    abhayd3663
    abhayd3663
    May 9, 2023

    It depends on your design. Based on the description you mentioned, I assume you already have the schedular for API call, if that is the case you can call send email node just before and after the API call (if using PM). 

    mikes0011
    mikes0011
    Brainy
    May 9, 2023

    I'm a little unclear why this can't just be handled by standard Send Email node(s) behind standard Timer node(s).  Like, it doesn't seem all that clear why API calls are even relevant to this setup.

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