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January 28, 2025
Question

Smart service - Export Data Store Entity to Excel - generated file issue

  • January 28, 2025
  • 10 replies
  • 0 views

I am using the smart service - "Export Data Store Entity to Excel" to convert my CDT data into excel file (.xlsx). I could able to get the desired data in excel. The issue is when I pass this system generated file (excel file) to the Aspose system via integration, I receive this error - "The Excel file is corrupted or not a valid Excel file." at aspose end. I checked opening this file in Linux server i.e. aspose server, I couldnt open the file. I could able to open the same in my local and from my Appian UI. Can you please help to know why it says file is corrupted in aspose end? Thanks in advance!

10 replies

davidj137213
January 28, 2025

Do you see any information in log? COuld you share it?

January 28, 2025

You mean Appian logs or Aspose logs ?

davidj137213
January 28, 2025

Yes, both of them please.

karumurua531442
January 28, 2025

Hi [mention:8d4bc80a71a14828be6580c6554e32b7:e9ed411860ed4f2ba0265705b8793d05]  I just wanted to check if you tried downloading the Excel file onto your system. Please open it to verify if the file format is correct, and then save it again as a .xlsx file. After that, try posting it to the Aspose system to test whether it works.

January 29, 2025

Yes, I could able to download the file in my system. The file type is xlsx and Im not sure what do you mean by to check the file format? How to check that ? The same file even saved again with .xlsx, I get the same file corrupted issue at aspose server end.