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davidc0015
August 8, 2024
Question

Start a process from Site interface. How to show wait screen towards end of a process AND also show confirmation box before starting process?

  • August 8, 2024
  • 12 replies
  • 0 views

Hi Appian community, happy summer,

I have a use case where there is an interface with buttons (Approve, Deny, and Back) on a site page.

I initially set the Approve and Deny buttons up as button widgets and had a startProcess function inside. However, this approach will not display the "wait screen" after triggering the process that is towards the end of the process to "buy time" and to allow the previous request that the user clicked Approve or Deny to disappear when the user clicks FINISH on the wait screen and returns to the site interface. Therefore, the user experience is returning to the site too early to still see the original request on the screen after the user already chose Approve/Deny.

Then, I tried using submitLink which allows startProcessLink and wrapped it in a cardLayout in lieu of button widgets. This approach allowed my chained process to display the wait screen. However, the drawback is there is no way for me to have a confirmation window pop up.

The business user's feedback is having the confirmation window pop up is more important. I want to ask the community if there is a better solution that allows me to have the best of both worlds?

TIA

12 replies

stefanhelzle0001
stefanhelzle0001
August 8, 2024

To start a process my first approach is, to use record actions. Did you consider that?

Then, what is that "wait screen" and that "confirmation window pop up"? Can you help me with some details?

    D
    davidc0015Author
    August 8, 2024

    Hi Stefan, I always like listening to your podcast!

    Strongly agree with you that using record actions is the first choice but at this point in time, I don't have enough time left in the project to revamp the buttons.

    I originally thought that under the Save section in a button widget could not accept startProcessLink but only startProcess, which was not triggering the wait screen that is a task assigned to the logged in user towards end end of the process model.

    Wait screen is a task assigned to the logged in user to buy time for not returning to the site interface too quickly in order for the original request to disappear.

    Confirmation pop up window is the confirmation message in a button widget set up

    I will try using startProcessLink

    prasantap0900
    prasantap0900
    August 8, 2024

    If you want a confirm message in your window, please go through the buttons, in your buttons there is a parameter "confirMessage", if you configure that one you can see a pop-up window in your window. 

    You can also configure a startProcessLink() and in the process model you can configure a interface for using like a confirmation window. 

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      davidc0015Author
      August 8, 2024

      Thanks for the tip. I will try it

      gayathris111098
      gayathris111098
      August 8, 2024

      Hi,

      We need more details about your use case, but based on my understanding, I'm sharing this,

      You can use a combination of a buttonWidget(submit property),  start process, a process report to track the process status, and conditional UI components to display the completion status.

      Approach: Combining Confirmation Dialog, Wait Screen, and Refresh Status

      1.  Start Process:

        • use a!buttonWidget(
          submit: /*write condition to submit it based on the status*/
          ), in saveInto run the startProces() . write process status in db with username and uniqueId/requestId

      2. Wait Screen and Refresh Mechanism:

        • Show a wait screen while the process is running.
        • Use a refresh mechanism to periodically check the process status and update the UI accordingly.
      D
      davidc0015Author
      August 8, 2024

      Hi, I will try using startProcessLink in the save section of buttonWidget

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